Sales & Returns

Every metal print is made to order, and licensed files are delivered digitally, so sales can’t be returned. The one exception is a print damaged on its way to you.

All sales are final

All sales are final, except metal prints damaged in shipping, which are replaced.

Metal prints are made to order and can’t be returned or exchanged.
Print licenses are delivered as files by private download link, so they can’t be returned or refunded.

Metal prints damaged in shipping

If your metal print arrives damaged, it will be replaced. To report damage:

Email brandon@brandonhowardart.com right away after delivery.
Include your name, your order details, and photos of the damage, the print, and the packaging.
Keep the print and all packaging until the replacement is arranged.

I’ll make sure it’s taken care of.

Trouble with a download

If your download link has expired or a file won’t open, email brandon@brandonhowardart.com and we’ll help. See License Terms for how files are delivered.

Questions before you buy

Not sure about a size, a finish, or how a piece will look in your space? Please ask before you order: get in touch, or for businesses and larger orders, request a quote.